Delivery Information

Delivery is free Australia wide* on orders over our minimum order spend of $79.

*The only exception to this is on rare occasions, such as for bulky/heavy items to very remote/rural locations, where delivery is financially prohibitive we reserve the right to withdraw free delivery and we will be in touch to discuss options if this is the case. 

We rush for a quick turnaround on all orders, with most orders going out within 24 hours and delivered within 2-4 working days, dependent on your address. Tracking details emails are sent out with every order once ready for dispatch to allow you to track progress and contact the applicable courier if required.

Pickup: We are Sydney based in the suburb of Frenchs Forest. We do allow pickup and product viewing by appointment. To do so please give Guy Halpin a call on 0407 063 524 to arrange a convenient time to call by.

As a guide for delivery, please view the info and images below for estimates to your location, Sydney and Australia wide. Please bear in mind this is a delivery guideline provided by the courier service providers, not a guaranteed delivered time frame. *Timeframes will be impacted in peak periods such as Black Friday and December/Christmas, expect additional delivery days during these periods.

Delivery Guidelines for Dispatched Orders  

  • Sydney/NSW Metro: 1 - 3 business days
  • Brisbane/QLD Metro: 2 - 4 business days
  • Melbourne/VIC Metro: 2 - 4 business days
  • Adelaide:  2 - 4 days business days
  • Perth/Hobart/Cairns/Townsville: 4 - 8 business days
  • Rural and Remote areas: 5 - 12 business days
  • Over peak times such as Christmas heavy freight volumes will impact the delivery times as above and likely add additional days to delivery. We recommend ordering as early as possible. 
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    Hammock Stand Delivery 

    East Coast Metro; Sydney, Wollongong, Central Coast, Brisbane, Melbourne, Newcastle, Gold Coast, Canberra

    Other; Sunshine Coast, Mackay, Adelaide, Perth, Cairns, Townsville,

    Remote; TAS, NT, WA, Regional/Country Areas. Please contact us for a delivery quote.

    Due to package size and weight there is an additional delivery cost to remote areas. If you live in a remote area please contact us for a delivery quote. As a guide some areas with a population below 200,000 may incur an additional delivery cost.

     

    Sydney Hammock Delivery

    • Green & Brown Zone: 1 - 2 business days 
    • Pink Zone: 2 - 4 business days

    Sydney Hammock Deliveries

     Australia Wide Hammock Delivery

     

    • Red Dots: 1 - 3 business days (Brisbane, Gold Coast, Northern Rivers, Coffs Harbour, Port Macquarie, Canberra, Albury, Wodongo, Melbourne)
    • Orange Dots: 1 - 3 business days (Mackay, Capricorn Coast, Wide Bay, Sunshine Coast, Toowoomba, Bendigo, Geelong, Adelaide)
    • Green Dots: 2 - 7 business days (Cairns, Townsville, Launceston, Hobart, Perth)
    • White Zone: 2 - 9 business days 
    • Grey Zone: 4 - 12 business days 

    Australia Hammock Delivery Guidelines

    Please note: This is a delivery guideline provided by the courier service providers, not a guaranteed delivered time frame. Increased workloads and unexpected events over certain periods can lead to delays in delivery timeframes and any quotations of delivery times by Mexican Hammocks PTY Ltd are made in good faith but are estimates only and Mexican Hammocks PTY Ltd shall not be bound by such quotation. We are unable to provide an exact day/time that you will receive your order as, unfortunately, there are too many potential factors that can affect a delivery timeframe.

    On very rare occasions, such as for bulky/heavy items to very remote/rural locations, where delivery is financially prohibitive we reserve the right to withdraw free delivery and we will be in touch to discuss options if this is the case. 

    We use a combination of carriers including Fastway/Aramex and Couriers Please along with other carriers at our discretion to ensure the fastest and best service is provided. Signatures are generally required on delivery, but may be left unattended at your address if deemed safe to do so. Delivery is not available to PO Box address, please provide a daytime occupied address for delivery. 

    Pickup: We are Sydney based in the suburb of Frenchs Forest. We do allow pickup and product viewing by appointment. To do so please give Guy Halpin a call on 0407 063 524 to arrange a convenient time to call by.